Shipping policy
Shipping Policy:
We are delighted to offer shipping services to customers within the United States. Please take a moment to review our shipping policy:
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Shipping Destinations: We currently ship exclusively to addresses within the United States. Unfortunately, we do not offer international shipping at this time.
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Processing Time: Once your order is received, please allow 2-4 business days for processing before shipment. Our team works diligently to ensure that your candles are carefully packaged and prepared for delivery.
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Shipping Methods: We utilize reliable shipping carriers to deliver your orders, including but not limited to USPS, UPS, and FedEx. The shipping method and estimated delivery time will be displayed at checkout. Please note that delivery times may vary depending on your location and any unforeseen circumstances.
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Order Tracking: Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your shipment and estimate its arrival.
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Delivery Issues: While we strive to ensure a smooth delivery process, please note that we are not responsible for any delays, damages, or lost packages caused by the shipping carrier. However, if you encounter any issues, please contact us, and we will assist you in resolving the matter to the best of our ability.
Thank you for choosing our candle online store. We appreciate your support and are dedicated to providing you with an exceptional shipping experience.